Tech Problems?
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To request repair or service you have the option calling the Helpdesk, emailing for support, or chatting! You can also visit the new Support Portal.
Support Portal Form:
A web-based portal for users to put in tickets has been setup and is available by clicking on this link: LEA Helpdesk Portal
Phone, IM, and Email Support:
Phone and Chat Support Hours are 7:30 AM – 3:45 PM on weekdays (holidays may affect this).
>>Call the LEAD Helpdesk at extension 611 while on campus or at 480-418-3673
>> Email HelpDesk@LeadingEdgeAcademy.com
>> Chat support by clicking here.
To allow Remote Access technical support
>> Download LETechSupport (only after directed by Technicians)
COVID19 Specific Information
&
Useful Links and Downloads
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>> Executive Director Letter to Staff 07/27/2020
>> Leading Edge Academy Roadmap to Reopen
>> COVID19 Health Policy
>> COVID19 Staff Waiver
>> COVID19 PTO/Sick Leave Policy
>> Distance Learning Plan Teacher Expectations
>> For other COVID19 updates and FAQ’s click the COVID19 link above.
>> Download Employee Handbook
>> Google (Gmail) Email Login
>> Google Drive (N: Drive) Tutorial Google Drive
>> LEA Online Instruction Information
Helpdesk Support Portal
