STAFF

Tech Problems?

To request repair or service you have the option calling the Helpdesk, emailing for support, or chatting! You can also visit the new Support Portal.

 

Support Portal Form:

A web-based portal for users to put in tickets has been setup and is available by clicking on this link: LEA Helpdesk Portal

 

Phone, IM, and Email Support:

Phone and Chat Support Hours are 7:30 AM – 3:45 PM on weekdays (holidays may affect this).

>>Call the LEAD Helpdesk at extension 611 while on campus or at 480-418-3673
>> Email HelpDesk@LeadingEdgeAcademy.com
>> Chat support by clicking here.

 

To allow Remote Access technical support
>> Download LETechSupport (only after directed by Technicians)

 

COVID19 Specific Information

&

Useful Links and Downloads

>> Executive Director Letter to Staff 07/27/2020
>> Leading Edge Academy Roadmap to Reopen
>> COVID19 Health Policy
>> COVID19 Staff Waiver
>> COVID19 PTO/Sick Leave Policy
>> Distance Learning Plan Teacher Expectations
>> For other COVID19 updates and FAQ’s click the COVID19 link above.

>> Download Employee Handbook
>> Google (Gmail) Email Login
>> Google Drive (N: Drive) Tutorial Google Drive
>> LEA Online Instruction Information

Helpdesk Support Portal